Welcome to Youpek. We prioritize your privacy, and this policy explains how we collect, use, and protect your data when using our platform.

1. Information We Collect

When using the Youpek platform, we may collect the following data:

• Account Information: Name, email address, and phone number.
• Identity Information (for Verified Service Providers): A copy of your National ID or official documents (used exclusively for verification purposes and are never displayed publicly).
• Service Data: Photos, descriptions, and pricing information that you upload to the platform.
• Geographic Location: To determine your service area and facilitate access for nearby customers.
• Technical Information: IP address, browser type, and cookies to enhance the user experience.

2. How We Use Your Information

We use the collected data for the following purposes:

1.  Creating and managing your accounts and facilitating communication between service providers and seekers.
2. Verifying accounts to ensure the security and reliability of the Youpek professional community.
3. Improving platform quality and developing new features and services.
4. Sending notifications regarding service requests or account updates.
5. Marketing purposes (such as designing visual identities for service providers as promised).

3. Data Sharing

1. Transparency: We do not sell or rent your personal data to third parties for their marketing purposes.
2. Service Providers and Customers: Once your advertisement is published, the contact details you chose to display become visible to other users to enable them to reach you.
3. Legal Compliance: We may disclose information if required by law or in response to legal requests from official authorities in Egypt or Saudi Arabia.

4. Data Protection and Security

We implement advanced technical and administrative security measures (including encryption) to protect your data from unauthorized access or loss. Identity documents are stored on secure servers and are only accessible by our specialized verification team.

5. Cookies

We use cookies to improve site speed and remember your preferences. You can disable cookies through your browser settings; however, this may affect some of the platform's functionalities.

6. User Rights

You have the right to:

1. Access and edit your personal data at any time through your account dashboard.
2. Permanently delete your account and data from our database.
3. Object to the use of your data for specific marketing purposes.

7. Changes to the Policy

We may update this Privacy Policy from time to time to keep pace with technical or legal developments. We will notify you of any significant changes via email or through a notification on the platform.

8. Contact Us

If you have any questions regarding this Privacy Policy, you can reach us via:

Email: [info@youpek.com]